Lift Maintenance Manager

Essential Responsibilities

Lift Maintenance & Safety

• Oversee the inspection, maintenance, troubleshooting, and repair of the resort's aerial and surface lifts.
• Develop and execute preventative maintenance programs and schedules.
• Perform and supervise routine, seasonal, and annual lift maintenance.
• Inspect and maintain mechanical, electrical, hydraulic, braking, drive, tensioning, and related lift systems.
• Diagnose mechanical and electrical problems and coordinate repairs to minimize operational downtime.
• Maintain lift terminals, towers, sheave assemblies, carriers, communication systems, safety devices, and related equipment.
• Coordinate required testing and inspections.
• Ensure maintenance activities comply with manufacturer specifications, applicable codes and regulations, and resort safety procedures.
• Immediately address conditions that could affect the safe operation of a lift.

Team Leadership

• Recruit, train, schedule, supervise, and develop lift maintenance employees.
• Establish clear expectations for safety, workmanship, productivity, documentation, and accountability.
• Provide hands-on training and mentoring to develop the technical abilities of maintenance employees.
• Coordinate daily work assignments and prioritize maintenance activities based on operational needs.
• Promote a culture in which employees are expected and empowered to identify and communicate safety concerns.

Winter Operations

• Work closely with Lift Operations to ensure lifts are prepared for daily operation.
• Respond quickly to lift-related mechanical or electrical issues during operating hours.
• Coordinate troubleshooting and repairs while maintaining clear communication with Lift Operations, Ski Patrol, and resort leadership.
• Participate in lift evacuation planning, training, and exercises.
• Maintain appropriate staffing and response capabilities during resort operating hours.

Inspections, Documentation & Compliance

• Maintain accurate inspection, preventative maintenance, repair, testing, and maintenance records.
• Ensure required daily, weekly, monthly, seasonal, and annual maintenance procedures are completed and documented.
• Maintain organized records for regulatory inspections and internal safety reviews.
• Assist with inspections performed by regulatory agencies, engineers, manufacturers, insurance representatives, and other qualified third parties.
• Track identified deficiencies through completion and maintain documentation of corrective actions.

Projects & Asset Management

• Assist resort leadership with long-term lift maintenance and capital planning.
• Identify components requiring repair, rebuild, or replacement before they negatively impact operations.
• Coordinate major maintenance projects, upgrades, installations, and contractor work.
• Maintain appropriate inventories of critical spare parts, tools, lubricants, and maintenance supplies.
• Work with manufacturers and vendors to source parts and technical support.
• Assist with developing annual lift maintenance budgets and capital expenditure recommendations.

Resort Operations

• Coordinate closely with Mountain Operations, Snowmaking, Facilities Maintenance, Lift Operations, and Ski Patrol.
• Support other Mountain Operations maintenance projects when lift maintenance priorities allow.
• Participate in preseason preparation and post-season maintenance activities.
• Respond to emergency maintenance situations when necessary, including evenings, weekends, and holidays during the operating season.

Expectations

The Lift Maintenance Manager is expected to lead by example and make safety the first consideration in every maintenance and operational decision. The successful candidate will take ownership of the resort's lift infrastructure, proactively identify potential problems, maintain accurate records, develop their team, and work collaboratively with other departments to provide safe and reliable lift service for Kissing Bridge guests and employees.

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Qualifications

• Previous experience maintaining ski lifts, ropeways, industrial mechanical systems, or similar equipment strongly preferred.
• Strong mechanical troubleshooting and repair skills.
• Working knowledge of electrical, hydraulic, braking, drive, and control systems preferred.
• Ability to read technical manuals, schematics, diagrams, and manufacturer documentation.
• Previous supervisory or team leadership experience preferred.
• Strong organizational and maintenance-recordkeeping skills.
• Ability to prioritize work and make sound decisions in time-sensitive operational situations.
• Valid driver's license required.
• Ability and willingness to obtain applicable lift-maintenance certifications and training.

Physical & Work Requirements

• Ability to work outdoors in winter weather and changing mountain conditions.
• Ability to work at heights, including lift towers and elevated work locations.
• Ability to climb towers and ladders and safely use fall-protection equipment.
• Ability to lift and move tools, parts, and equipment associated with lift maintenance.
• Ability to operate snowmobiles, utility vehicles, and other resort equipment as required.
• Must be available for early mornings, evenings, weekends, holidays, and emergency call-ins during the ski season.

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